Emergency repairs

We've got you covered with important information regarding Urgent Repairs. Please ensure you read this and refer to your Tenancy Agreement for any further instructions.

Urgent repairs are:

• a burst water service or a serious water service leak
• a blocked or broken toilet
• a serious roof leak
• a gas leak
• a dangerous electrical fault
• flooding or serious flood damage
• serious storm or fire damage
• a failure or breakdown of the gas, electricity or water supply to the premises
• a failure or breakdown of the hot water service
• a failure or breakdown of the stove or oven
• a failure or breakdown of a heater or air-conditioner
• a fault or damage which makes the premises unsafe or insecure.